Management & Leadership MCQ

Correct answer: Doing what you said you would do. Reliability — kept promises — is the recurring deposit that builds trust.

Correct answer: Impact of the behaviour. Situation, Behaviour, Impact — ending with the concrete effect of the behaviour.

Correct answer: Privately and specifically. Praise publicly, correct privately — and always about behaviour, not character.

Correct answer: Goal, Reality, Options, Will. GROW structures a coaching conversation from aspiration to committed action.

Correct answer: Builds the other person's capability and ownership. Questions develop thinking; answers develop dependence.

Management principles, leadership, communication and teamwork.

Q21. The daily foundation of trust is: Medium

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Q22. In the SBI feedback model, 'I' stands for: Medium

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Q23. Corrective feedback should be delivered: Medium

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Q24. The GROW coaching model stands for: Medium

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Q25. Coaching differs from telling because it: Medium

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Q26. People primarily resist change because they: Medium

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Q27. During change, communication should be: Medium

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Q28. Kotter emphasises 'short-term wins' because they: Medium

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Q29. A 'stretch assignment' is: Medium

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Q30. When a leader admits a mistake quickly, trust usually: Medium

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